FAQ

Q: Are my items shipped from Mexico?
A: No. We DO NOT ship from Mexico. We always ship from Laredo, TX (U.S.), and that's why we only ship once a week. We do this because it is not very safe to ship from Mexico, and to provide the best service possible.

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: How long will it take to get my order?
A: Most orders are usually shipped in 4-6 business days after receipt of payment. You should refer to our home page and or individual items on the site for typical shipping times. If any significant delay is expected you will be notified. Feel free to contact us if you have any questions regarding shipping and delivery times. The time it takes to deliver your order once we send it can vary depending on the shipping method you choose.

Q: I bought an uncirculated coin but it has a blemish on it. I thought uncirculated coins were perfect?
A: Uncirculated coins are coins that show no obvious signs of being circulated i.e.: wear. Uncirculated coins can and do have marks from handling and being stored in mint bags etc. Coins are graded in a 70-point scale with uncirculated coins beginning at MS-60. An MS-70 coin would be perfect (although it can be argued that a perfect coin does not exist). An MS-60 coin can have noticeable defects and marks, whereas an MS-63 coin would be considered choice and would not have serious or very noticeable defects.

Q: What is a proof coin?
A: A proof coin is a coin struck just for collectors. They are struck with specially prepared dies and blanks. Proof coins are also usually struck twice to give them better then normal detail. Though there are several varieties of proof surfaces most have a mirror surface with deep contrast. It’s important to remember that “proof” is a method of manufacture and not a condition. Though most modern proofs (after 1960) are in superb condition, we have had fairly well worn proof coins and yes they still are considered proof!

Q: You already told us what proof coins are. What are “proof-like” coins?
A: Proof coins generally come with a mirror surface. This type of surface comes from highly polished dies. It is not unusual for a mint to re-use proof dies or use other highly polished dies to strike standard circulating coins. This will give some coins a mirror surface or proof appearance.

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